help center

I designed a user-friendly help center to assist customers with their shipments by integrating Zendesk. The design focused on providing a seamless experience for users seeking help. Features included easy navigation, clear instructions, and quick access to relevant information. By incorporating Zendesk's functionality, users could easily search for help articles and seek out answers on their own. The design aimed to streamline the support process and enhance customer satisfaction so that customers can get help faster and spend less time on the phone with customer support.